Criniti's Brighton-Le-Sands is coming sooin and now looking for experienced waiters to join our team! 

Criniti's Italian Restaurants offer a unique dining experience focussed on great food and drinks, amazing service and a fun and welcoming atmosphere.

Benefits include

• An opportunity to join a fast growing hospitality company
• Access to staff discounts across all Criniti's Restaurants in the country
• Exposure to multiple training programmes and staff incentives

Key Responsibilities & Accountabilities:

• Ensure adherence to company policy and procedures in regards to the reliability, punctuality, efficiency and smooth functioning of the restaurant.
• Create smooth, efficient, happy and informative experience for customers
• Prepare tables for customers, greet all customers coming to restaurants and present menu to customers and administer orders for all.
• Understand and expand knowledge on available items on menu and side dishes and ensure optimal level of services to customers.
• Assist customers to select appropriate side dishes and drinks and communicate any special requirement of staff to kitchen.
• Ensure appropriate record of customer orders to ensure no billing discrepancies.
• Provide assistance and administer all cleaning as per cleaning schedule.
• Develop and maintain friendly relationship with regular patrons of restaurant.
• Manage and ensure appropriate resolution of all customer queries.
• Coordinate with kitchen staff and customers and ensure timely delivery of all services.
• Serve a complete course of order to customers including salad, drinks and main course. Assist customers to select extra replenishment after meal.
• Perform all basic activities in restaurant and ensure compliance to Criniti’s standards at all times
• Filling in for absent staff as needed; assisting with special events

Capabilities:

• Great customer service and communication skills
• Strong work ethic
• Positive attitude, enthusiastic personality and winning smile
• Immaculate personal grooming and presentation
• Demonstration of organisation behaviour and values
• Adhering to Trust and Teamwork

Knowledge, Qualifications, Languages, Skills & Attributes:

• Relevant Qualification or extensive experience
• Hands-on experience in a similar restaurant or hospitality environment
• RSA certified
• Excellent knowledge of food and beverages
• Is approachable and tolerant
• Professional presentation and communication skills with the ability to build relationships at all level of the organisation
• Understanding of laws as they relate to the organisation, in particular, the Liquor Act, the Responsible Service of Alcohol programme, Industrial Relations laws and WH&S laws

Salary: $21.00 – $28.00 per hour

Benefits:

• Employee discount
• Employee mentoring program

Schedule:

• Day shift
• Evening shift
• Weekend availability