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Canal Club is a late-night offering, situated on Little Neville Street Leeds, our trading times are from 11.00am - 02.00am! Lunch, early evening and dinner, the best live music in the area and the coolest DJ's.
What We’re Looking For
We are on the search for confident, dedicated, and hardworking people, loaded with personality, with the ability to work under pressure and to tight deadlines.
What your responsibilities will include
As front of house staff each team member will come face to face with customers every single day therefore it is essential that you enjoy communicating with people and have a passion for delivering an exceptional service level.
On a day-to-day basis you’ll be responsible for;
Being the face of the restaurant and the main contact point for all customers,
Control the flow of the restaurant using our digital booking platform,
Continuous monitoring of bookings and walk ins to effectively manage and optimise the capacity of the venue,
Act as the main communicator between the front of house team and the kitchen to ensure operational excellence.
Deal with customer compliments and complaints, escalating where required.
Knowledge, Skills and Experience
Essential
Exceptional communications skills,
Experience of working in a similar venue,
High levels of personal hygiene and appearance
Minimum 2 years relevant experience
Cash handling experience
Desirable
Coffee and cocktail making experience
Food allergen awareness and understanding
Interview required
Induction/onboarding required prior to starting role
STARTS 20, Jul 2022
ENDS Not Specified
8-16 hours per week
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