Located at Morningside, our family-owned business is Brisbane’s premier seafood wholesaler and retail market. Established initially as a retailer, we have built a strong foundation and loyal customer base which has expanded to working with chefs across SE QLD within our rapidly growing wholesale operation. We operate 7 days a week with our banner encompassing The Fish Factory Kitchen and Bistro, The Fish Factory Retail Market and Wholesale division, and The Sushi Factory. 

Our business is founded on relationships, not revenue, and our people and community make us who we are today.  Being part of The Fish Factory team empowers you to make sure that every customer can feel the difference and we are living our purpose at being at the heart of hospitality.

At the Fish Factory, we love what we do. We are always curious and work for the community!

What’s on offer?

The Fish Factory is excited to announce a job opportunity for a Retail Shop Assistants. Seeking to fill full-time & casual employments, the successful candidates will have a passion for exceptional customer service. This opportunity is perfect for someone with a positive customer focused attitude, that has attention to detail. This role includes regular on-the-job training and genuine opportunities for career growth and upskilling. Operating across a range of functional areas, the opportunities at the Fish Factory are endless! 

Your role

We are looking for a retail shop assistant to join the team in our busy seafood retail market, on a fulltime/casual basis. You will be equipped with strong communication skills, a positive attitude and willingness to learn! Reporting to the General Manager, daily duties as a shop assistant include: 

• Fulfilment of customer walk-in orders and processing of payments.
• Product enquiries and general customer service.
• Set up and/or shut down of market. 
• Assistance with daily stock-take and rotation of stick for FIFO purposes. 
• General shop duties where required.

Why Choose Us?

• Great people-based culture within a dynamic, high-energy workplace!
• Locally family owned and operated business!
• Work with premium quality fresh produce!
• Work as part of a highly diverse, caring team environment!

In conjunction with strong characteristic attributes, the successful candidate will have: 

• Retail industry experience,
• A genuine passion for customer service; being approachable and confident with customers,
• Knowledge, qualification and/or application of training in food safety & hygiene standards,
• Ability to work in a busy environment, and under pressure,
• Ability to work in a team environment with a positive attitude, 
• Champion of a safe working environment,
• Excellent personal hygiene and presentation, 
• Strong work ethic.