We are seeking enthusiastic individuals to join our team as a Porter and work in the region’s newest luxury hotel, Ardo

Join Our Team

Are you a guest centric people person with a passion for providing first-class customer service? We are seeking enthusiastic individuals to join our team as a Porter and work in the region’s newest luxury hotel, Ardo. 

The Role

As a Porter you play an integral part of each guest’s experience, ensuring every guest has an authentic and personal experience, creating a pleasant and memorable visit. Your responsibilities include assisting guests with luggage and valet parking, responding to guest queries in relation to restaurants, hotel room types, promotions, and events. 

About You

• Hold a current Class C Drivers’ licence with the ability to drive manual transmission
• Experience in a customer focused role, with the willingness to exceed guests expectations
• Exceptional communication skills, with an immaculate presentation
• Physical ability to lift and carry luggage and perform tasks requiring moderate physical effort. 
• Demonstrated ability to multitask in a dynamic and fast-paced environment
• Ability to handle guests luggage in an efficient and secure manner
• Computer literate with knowledge of Microsoft Office suite
• Experience with a property management system, in particular Opera Cloud would be advantageous
• Ability to work a rotating roster including nights, weekends and public holidays

Why join us

• Work across our two properties, The Ville Resort-Casino, the region’s premier destination for dining, events and entertainment as well the region’s newest luxury hotel; Ardo. 
• Permanent Part-time position, minimum 20 hours per week.
• Idyllic location in tropical North Queensland.
• Attractive remuneration plus penalty rates for weekends, late nights and public holidays.
• Uniforms supplied and laundered.
• Free car parking.
• Employee Assistance Program.
• Corporate discount on health insurance.
• Paid Parental Leave.
• Generous discounts across Morris Group.
• Permanent career opportunities with pathways into leadership and management levels and between sister properties around Australia. 

About Us

The Ville is tropical North Queensland’s premier destination for dining, events and entertainment; located in gorgeous Townsville boasting 300 days of sunshine every year. Rising from the edge of the Great Barrier Reef, The Ville combines casual sophistication with the vibrant, playful spirit of modern Australia. Featuring award winning restaurants, world-class facilities and entertainment, The Ville is one of Queensland’s hottest tourism destinations. We’re always on the lookout for the best and brightest talent across every aspect of hospitality, tourism, corporate services, gaming, and everything in between to give our guests an unmatched holiday experience.

Ardo is a brand new $88 million dollar hotel due to open in Townsville in late 2023. Its arrival brings elevated relaxation and rejuvenation to North Queensland’s premier leisure and entertainment precinct, nestled on the edge of the Coral Sea with uninterrupted views across to Magnetic Island. It’s sprawling hotel suites; world-class dining outlets – Marmor and Terasu; day spa; and signature rooftop pool deck and bar combine to celebrate the spirit of the tropics with unique Ardo flair.

Ardo’s signature steak and seafood restaurant, Marmor promises a true elevation of Australia’s finest gourmet cuisine, while diners at Terasu will be invited to experience a relaxed but edgy take on traditional Japanese cuisine. Ardo Rooftop will be instantly iconic, with its stunning rooftop location, offering panoramic views across the Coral Sea to the horizon. 

The Ville and Ardo’s parent company, Morris Group, also owns and operates a collection of hotels and luxury lodges in North Queensland including Orpheus Island Lodge, Daintree Ecolodge, and Mt Mulligan Lodge, in addition to owning Colonial Leisure Group, a Melbourne-based hospitality company that operates some of the city’s most iconic hotels.

As part of Morris Group, we are passionate about driving sustainability action and being part of the shift toward a net zero future. That’s why sustainable practices are at the heart of everything we do. We live and breathe it so that future generations can enjoy all the spoils our region has to offer. We are continuously working toward group-wide goals that focus on People, Place, and Planet. We’re on a mission to find a better way to do the work we love to make a positive impact for the world around us. 

If you are looking for a work environment that focusses on employee health and wellbeing, having fun, encourages teamwork and collaboration across all levels of the business and provides a challenge then we would love to hear from you. 

How to Apply 

Sounds like you? Apply now!

Please note: Applicants must have eligible working rights in Australia. 

Morris Group is an equal opportunity employer and welcomes people from diverse backgrounds and life experiences, including race, religion, gender identity or expression, sexual orientation, nationality, disability, or age.