We are seeking a vibrant, passionate professional who is well versed in functions and events, delivering exceptional experiences to join our team. If hospitality is your career, we want to hear from you! 

So, why choose us? 

• $1000 F&B retention bonus for all successful applicants who are still with us after three months
• Permanent full-time salaried position
• Full access to head office support including IT, recruitment, reservations and sales team. 
• Accredited training and advancement programs
• Staff discount across 190+ venues in Australia and New Zealand

What we’re looking for:

• Relevant product and industry knowledge
• Strong stakeholder management skills
• Ability to upsell and promote the business
• CRM experience
• A passion for food, pubs and events
• Flexibility and adaptability in your approach to client satisfaction

What the role involves:

• Responding promptly and adequately to all event enquiries
• Preparing quotations, proposals, event orders and booking agreements
• Developing and maintaining relationships with relevant stakeholders
• Active promotion of venue function facilities
• Liaison with clients in lead up to functions, ensuring client satisfaction

We value the diversity of our employees' experiences, talents, and cultures. Our talent strategy includes embracing diversity and fostering inclusion. Our capacity to unlock potential and improve our success depends on our ability to build a diverse, inclusive workforce.

Sounds amazing right?! Don't let this opportunity fall through your fingers.

Essential requirements:

• Valid RSA
• Ability to work a rotating roster, including Friday and Saturday nights
• Proven experience in a similar role
• Manage bookings, private events, and key sessions
• Control labour effectively
• Ability to troubleshoot quickly and resolve customer complaints to ensure the highest standard of service
• Understanding of basic financials and ability to cash up