At Crown Resorts, our purpose is simple. Together, we create exceptional experiences with respect and care for our communities. Our employees embrace our company values through our behaviours. We act with integrity, we care, we strive for excellence and we work together. We uphold these values in every interaction, whether it be with customers, our colleagues or the broader community.

We are currently looking for full time Front Office Attendants to join our front office teams at Crystal Club & Crown Promenade.  To be successful for this role you will have a passion for delivering exceptional, personalised customer service to our guests. You will have a strong attention to detail as you are responsible for the smooth operation of the Front Desk and will be able to work in a high volume environment. 

With consistently high occupancy rates, your duties will include check in and check out, liaising with other departments within the hotel team and having an up-to-date knowledge of all products, facilities and promotional activities.

What you need:

• Experience in personalised customer service
• A passion in developing a career within hotels 
• The ability to multi-task while having a very strong attention to detail
• Previous hotel experience preferred
• Strong product knowledge of Crown’s Hotels  and confidence in upselling
• Ability to commit to a rotating roster including weekends
• You must be fully vaccinated (with two doses of an approved COVID-19 vaccine) or have a genuine medical exemption to be eligible to work on site at Crown

What we offer you:

• Fun, friendly and social team environment
• Complimentary meals while on shift in our staff restaurant
• Tailored, high quality uniforms that are dry cleaned for you before every shift
• Great working environment where you will receive ongoing support and training

As part of Crown’s workplace inclusion and diversity strategy, we strongly encourage applications across all cultural backgrounds, genders and abilities.