Be part of the first Kimpton Hotel in Australia!

It’s always “Bring Yourself to Work Day” at Kimpton because we just can’t find anyone better at being you than you – we love you for you!

We believe heartfelt, human connections make people's lives better. Especially the people who work here. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen.

Guests feel it; you'll feel it too.

This role is a full-time overnight position, the successful applicant will be expected to work from 11:00PM to 7:00AM. 

As a Front Office Agent, you will work with the team to implement bespoke guest service by using a genuine approach to heartfelt guest connection. You’ll act as an ambassador of the hotel prior to, during, and after guest arrival, be a curator of ridiculously personal experiences, and develop genuine relationships with guests that will have them eager to return!

What You Bring

• You have a passion for all things hospitality and love making genuine human connection
• You are detail oriented and able to effectively multitask with great communication skills
• You have a high energy level and a passion for achieving superior results
• You thrive under pressure and are flexible when adapting to new situations
• You have strong guest service skills and excel at service recovery when needed
• You can manage complex situations and pre-emptively assess guest needs before an issue arises
• You have experience in hospitality and working with Opera PMS (preferred)
• You meet the appropriate legal requirements to work in Australia.

Do you have what it takes? We'd love to hear from you!