Food & Beverage Team Leader
Passionate about human connection and food & beverage? As a Food & Beverage Team Leader, you will lead your team to create unforgettable Food & Beverage experiences for our guests.
What is in it for you:

• #WorkYourWay - tell us how this role can fit with every part of your life
• Access to the ALL Heartists Program from day one - offering preferential hotel rates and offers from more than 80 partners
• Learning programs through our Learn Your Way online platform and the opportunity to earn qualifications while you work
• The opportunity to develop your talent and grow within our property and across the world

What you will be doing:

Reporting to the Food & Beverage Manager, this is a hands on and fast-paced role that will see you supporting our Food & Beverage team across our restaurant, lobby bar, cafe, in-room dining and conferencing outlets.

Your role as Food & Beverage Team Leader will primarily involve:

• Ensure efficient, friendly and professional food and beverage service is provided to all guests.
• Liaise with customers and Chef/kitchen brigade to ensure service times are adhered to.
• Ensure revenue for the shift is accounted for with cash/charge summary being completed to balance daily activities.
• Leading the team of food and beverage attendants in all areas such as; operations, employee engagement and training & development
• Attending to operational problems and needs promptly, including assisting with customer complaints, enquiries and requests.
• Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
• Maintain currency of RSA certification, amendments and updates and adhere to RSA principles.

Your experience and skills include:

• Service focused personality is essential and a passion for everything food and beverage
• Experience in a similar role with exposure to leading, motivating and developing others is desirable
• Strong interpersonal and problem solving abilities and the ability to lead by example
• Ability to remain calm under pressure
• Available to work a flexible roster including mornings, evenings, weekends and public holidays
• Strong Coffee, drinks and food knowledge

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit our careers site

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

RSA

Full Working Rights

Ability to work a rotating roster including evenings and weekends