Join our Team at Canterbury Hurlstone Park RSL Club as a Food & Beverage Floor Supervisor!

If you are passionate about delivering exceptional dining experiences and leading a dedicated team, this is the perfect opportunity for you!

About the role:

We are seeking a Full-Time Food & Beverage Floor Supervisor to LEAD, DEVELOP and SUPPORT our Food & Beverage Team. You will have a passion for hospitality and the ability to effectively oversee the smooth operations of F&B outlets. 

Responsibilities: 

• Overseeing the daily operations of all Food & Beverage Outlets;
• The ability to multi-task and meet deadlines;
• Working hands-on alongside the team, Leading and Developing your team members by assisting with service, training and ongoing development;
• Proactively managing and resolving guest complaints;
• Ensure all areas are presented and cleaned to a high standard at all times;
• Ensuring the comfort and wellbeing of members and guests by ensuring all WHS requirements are being met at all times;
• Ensure strict stock rotation and minimum wastage. Have stock control procedures implemented and maintained;
• The ability to engage with our guests through conversation and illicit feedback to assist in service recovery;
• Continuously seeking ways to improve the overall customer experience, implementing customer feedback to enhance service quality;
• Working closely with other departments, such as events, to ensure smooth club operations and guest satisfaction;
• Ensuring that all F&B equipment is regularly maintained and coordinating repairs when necessary;
• Monitoring food and beverage costs, identifying opportunities for cost-saving measures, and ensuring that financial targets are met;
• Ensuring that special dietary needs (e.g., allergies, vegan, gluten-free) are accommodated safely and appropriately;
• Tracking guest preferences and dining trends to make informed recommendations for menu changes, promotions, or improvements.

Skills & Qualifications: 

• Strong leadership and organisational skills;
• Excellent communication and interpersonal abilities;
• Knowledge of basic beer, wine & spirits;
• Current NSW RSA & RCG;
• A passion for hospitality and a commitment to providing top-tier customer service;
• Excellent standards of personal presentation and grooming;
• Willingness to learn.

The perks: 

• Opportunities for ongoing training and development;
• Discounted meals;
• Collaborative and friendly team environment;
• FREE Gym membership.

If you have what it takes to be a part of this team, then APPLY NOW!

Willingness | Ability | Teamwork | Trust

W.A.T.T. makes you a STAR!