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Food and Beverage Operations Manager at The Inchcolm Hotel

Start: ASAP Where: Spring Hill, QLD Type: Full time Pay: On application

JOB DESCRIPTION

About EVT  

When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. 

About Ode Hotels  

Ode Hotels are stories to stay in. The kind of places that are part of something bigger. That’s the beauty of old buildings: they beckon you to read between their lines. Stained glass has a colourful past. Sandstone traced is nature’s braille. As time goes by, community and culture leave their indentations, and guests leave wanting to come back. Preservers of place, and forever open to possibility, Ode Hotels are spaces that hold space.

About The Inchcolm 

Over a century young, this Neo-Georgian belle shines with original charm and historical character, as if to say, take a leaf out of my book: stay true to yourself, an original is worth more than a copy. It’s no wonder, really, that this heritage-listed hotel remains a much-loved Brisbane landmark. Home to 50 generous guest rooms, each dressed in their traditional best, complete with modern amenities and city views; places to politely excuse yourself to for rest and restoration. 

 

About the Role

An exciting opportunity has arisen as a Food and Beverage Operations Manager at The Inchcolm Hotel. 

Responsible for the day-to-day operations of the Food and Beverage department, this hotel-based role reports directly to the General Manager. Responsibilities of the role will include, but are not limited to: 

  • To monitor the day-to-day provision of quality customer service in each of the Food and Beverage outlets, ensuring a high level of consistency.
  • Hands on approach to the co-ordination of the department, whilst guiding the team.
  • Maintain clear communication with both internal and external guests and suppliers, building and maintaining client relationships. 
  • Engage with customers to anticipate their needs, address inquiries and resolve issues recognizing each opportunity for growth. 
  • Manage VIP's and special requests with care and attention to detail. 
  • Comply with all WH&S policies and protocols, staying up to date with relevant changes. 

RECOMMENDED SKILLS/EXPERIENCE

Venue Manager
Operations Manager

Please note: You should have a minimum 2 years previous experience in the above or similar roles.


REQUIREMENTS

Skills & Experience

  • 3-4 years in a similar operations role. 
  • Holder of Responsible Service of Alcohol Certificate
  • Excellent written and verbal communication skills
  • A passion for all things Food and Beverage! 


Interview required