Koala Tavern is currently undergoing a $3 million renovation to revamp the venue for the local community. With a new gaming room, huge beer garden, pumping sports bar and bistro, The Koala Tavern is transforming into an entertainment oasis for the local community. This new-look Tavern will also bring a refined dining menu offering modern takes on classic Australian pub food such as schnitzels, burgers, steaks, and hot roast chicken rolls.

As a Duty Manager, your role will involve:  

• Managing a diverse team
• Controlling labour on a daily basis  
• Troubleshooting through any IT issues  
• Resolving customer complaints and ensuring the highest level of customer service is met  
• Managing bookings, private events, and key sessions  
• Training, mentoring and inducting new team members into the business  
• Basic revenue reporting and till reconciliation at the end of your shift

Requirements:  

• Previous hospitality supervisor/management experience  
• Full working rights in Australia and valid RSA, RSG, TAB, QLD RMLV and approved managers license preferable, training can be provided
• Proficient computer skills  
• Ability to thrive under pressure 
• Ability to take direction from Venue Manager and implement strategies   
• Ensuring all policies, procedures and standards are met and clearly communicated  

What can we offer:

• $1000 retention bonus for staff that stay with us for three months
• Accredited training pathways to help you turn a job into a career!
• Staff discount across all AVC venues

We offer our Duty Manager’s a healthy work life balance of 38 hours per week and wage arrangements which incorporate overtime and penalty rates. We also offer a clear progression and development program if you are pursuing a career within the hospitality industry