We’re looking for a Duty Manager, occasional peacemaker, and professional problem-solver. A magnet for happiness, you authentically get people. You drive and thrive on meaningful connections. It’s why TFE Hotels literally gets people returning time and again for staycations where people come first. Period.

​​​​​As a Duty Manager, you and your experienced team take on the responsibility for 100% guest satisfaction. Our highly professional team takes pride in their ‘can do’ attitude in ensuring that all guests are treated as VIP's.

Exceptional customer service skills and can handle emergency situations

• You are passionate about hospitality, a fast learner, and tech-savvy​​​​​​
• You should be a team player and be able to ''think on your feet''.
• You should be able to multi-task and be able to work in a fast-paced environment
• ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times.
• Outstanding corporate presentation & communication skills in fluent English.
• You are not a "clockwatcher" and are flexible with rostered hours 

Who can APPLY: 

• Anyone with a Customer service background/admin background. Previous experience in a hotel/accommodation front office position is advantageous but not essential.
• Minimum 1 yr. of experience in any of the roles above, where you are directly dealing and facing the customers, solving problems and conflicts.
• Open to people on visas as well. Depending on the duration and length of stay.

This is a full-time role with a  great team lot of room to grow and learn. Training will be provided by the team. ​​​​​We recognize and celebrate your uniqueness and promise to give more back. You see, we’re not looking for a short-term relationship, although every day will feel new and exciting with limitless possibilities.
We have amazing perks and benefits and duly take care for our staff which includes, accommodation and dining discounts, discounts on health insurance, discounts on home appliances, and many more.

Are you ready to dive in and find more?

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Life at TFE is brimming with possibility. We’re the only international hotel group headquartered in Sydney, and we’re looking for passionate people ready to dive in and move with us. Today, we have seven brands, with 78 hotels, in five countries… and we’re not stopping there, with 13 new hotels underway and more in the pipeline. Everyone at TFE is invited to take ownership and help shape our future. If you’re authentic, flexible and talented, you’ll find more than you expected, and we’ll support you every step of the way