We are on the hunt for a superstar Duty Manager to join our management team at The Smith.  The successful candidate must be a strong leader, excellent communicator and know how to lead and inspire the team. You have to love the hospitality industry and want to succeed in this industry - something which AVC can help you with! We offer training, progression and job security with other 180+ across Australia. We offer discounts at all our venues for all staff, too!

Key criteria:

· Has a passion for the industry and are committed to a successful career in hospitality

· Projects a friendly, enthusiastic and positive attitude at all times

· Enjoys working with others in a team environment, whilst leading from the front

· Possesses exceptional customer service and presentation skills

· Has both restaurant and extensive bar service experience

· Thrives under pressure

· Hands on management of the venue including day to day operations

· Maintaining and exceeding overall minimum standards

· Training and development of staff to ensure a consistently amazing customer experience

· Ensuring policies, procedures and standards are current, effective and clearly communicated

About AVC:

Australian Venue Co. operate a diverse portfolio of iconic hotels and pubs across Australian and New Zealand. We are passionate about delivering exceptional customer experiences across a national portfolio of restaurants, bars, pubs and dedicated event spaces.

We offer you the chance to work in a dynamic company with a relaxed culture whereby innovative ideas are welcomed and supported. This will also be an exciting time to join this company as we go through a period of growth and expansion.

We also offer our Duty Managers a healthy work life balance of 38 hours per week and wages arrangements which incorporate overtime and penalty rates.

Essential requirements:

· Proven experience in a similar role

· Strong food, beverage, functions and gaming knowledge

· Take direction from Venue Manager and implement in day-to-day operations

· Communicate to a team of multi-skilled individuals effectively

· Manage bookings, private events, and key sessions

· Career minded with exceptional leadership skills

· Control labour effectively

· Ability to troubleshoot and think quickly

· Resolve customer complaints and ensure the highest standard of customer service

· Understanding of basic financials and ability to cash up

· Proficient computer skills including Microsoft Office

· Ability to work flexible hours

About The Smith:

The Smith is a locally-loved restaurant, bar & function space on High Street in Prahran. Home of Melbourne's favourite boozy Gospel Brunch & Drag Sundays! Popping up this summer, step into our Midsummer Night's Garden Atrium! Our seasonal menus champion local produce, presented with an innovative twist. Come in and enjoy a casual bar snack and cocktail in our beautiful light-filled atrium bar, or enjoy a wondrous main in our colourful restaurant.