Chief Concierge

We love everything "Melbourne"! We are looking for passionate “Melbourne Enthusiasts" to share their love for this great city with our guests and to lead our concierge team.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide from day one. 
• Learning programs through our Academies. 
• Opportunity to develop your talent and grow within your property and across the world! 
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

The successful candidate will:

• Have a genuine love of Melbourne and a desire to share your knowledge with our guests.
• Hold full manual driver’s license essential.
• Have the ability to work rotating 7 day roster.
• Be customer focused.
• Have great attention to detail.
• Be reliable and well groomed.
• Be a strong team player with excellent communication and interpersonal skills.

What you will be doing:

• Supervision and support of the Concierge team. 
• Provide efficient, friendly and professional service to all guests.
• Lead by example when attending to guest requests. Show efficiency in constantly striving to provide total customer satisfaction. 
• Knowing everything there is to know about Melbourne!
• Sharing your knowledge and passion with visitors to our city.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.