Ready to take your career to new heights? We are seeking an experienced Assistant Venue Manager with exposure in Japanese establishments to join our leadership team in Ardo’s Japanese restaurant; Terasu. 

The Role

As an Assistant Venue Manager, you will assist the Venue Manager in overseeing the day-to-day operations of Terasu; Ardo’s Japanese restaurant, ensuring excellent service delivery and guest satisfaction.

 Why join us 

• Work in the region’s newest luxury hotel. 
• Permanent Full-time position
• Competitive remuneration package including assistance with relocation expenses considered for ideal candidates. 
• Idyllic location in tropical North Queensland
• Straight shifts – no split shifts 
• Uniforms supplied and laundered 
• Free car parking
• Employee Assistance Program
• Corporate discount on health insurance
• Paid Parental Leave 
• Generous discounts across the Morris Group
• Permanent career opportunities with pathways into leadership and management levels and between sister properties around Australia. 

About Us

Ardo is a brand new $88 million dollar hotel due to open in Townsville in late 2023. Its arrival brings elevated relaxation and rejuvenation to North Queensland’s premier leisure and entertainment precinct, nestled on the edge of the Coral Sea with uninterrupted views across to Magnetic Island. It’s sprawling hotel suites; world-class dining outlets – Marmor and Terasu; day spa; and signature rooftop pool deck and bar combine to celebrate the spirit of the tropics with unique Ardo flair.

Ardo’s signature steak and seafood restaurant, Marmor promises a true elevation of Australia’s finest gourmet cuisine, while diners at Terasu will be invited to experience a relaxed but edgy take on traditional Japanese cuisine. Ardo Rooftop will be instantly iconic, with its stunning rooftop location, offering panoramic views across the Coral Sea to the horizon. 

Ardo’s parent company, Morris Group, also owns and operates a collection of hotels and luxury lodges in North Queensland including The Ville Resort-Casino, Orpheus Island Lodge, Daintree Ecolodge, and Mt Mulligan Lodge, in addition to owning Colonial Leisure Group, a Melbourne-based hospitality company that operates some of the city’s most iconic hotels.

As part of the Morris Group, we are passionate about driving sustainability action and being part of the shift toward a net zero future. That’s why sustainable practices are at the heart of everything we do. We live and breathe it so that future generations can enjoy all the spoils our region has to offer. We are continuously working toward group-wide goals that focus on People, Place, and Planet. We’re on a mission to find a better way to do the work we love to make a positive impact for the world around us. 

If you are looking for a work environment that focusses on employee health and wellbeing, having fun, encourages teamwork and collaboration across all levels of the business and provides a challenge then we would love to hear from you. 

• Tertiary qualifications in Hospitality, Retail, Business, or related field (desirable)
• Previous experience at a managerial level in a Japanese establishment 
• Current Responsible Service of Alcohol Statement of Attainment 
• Current Responsible Management of Licenced Venues Certificate and Approved Manager’s Licence
• Previous experience responding to and resolving disputes relating to the Responsible Service of Alcohol
• Demonstrated understanding of restaurant, barista and/or bar practices
• Strong knowledge of cocktails, beer and wines
• Demonstrated ability to provide exceptional customer service to both internal and external customers and guests 
• Ability to work in a fast-paced environment with exceptional organizational skills and the ability to work under pressure. 
• Professional presentation and exceptional communication skills
• Flexibility to work various shifts including weekends, nights and public holidays
• Team player and hands on with the flexibility to help out and support your colleagues
• Demonstrated knowledge of food safety and hygiene practices.