The Anchorage Hotel and Spa is a luxury resort located in the picturesque Port Stephens, providing guests with a stunning base for activities such as whale watching, sailing, exploring the local coastline or simply relaxing by our pools. Offering world class experiences including a showcase of the region's growing culinary reputation at The Wild Herring and The Galley Kitchen, and five star indulgence at the on-site Spa Lucca, The Anchorage Hotel and Spa is a destination like no other.

About the position
Located in Port Stephens, The Anchorage Hotel & Spa offers luxurious accommodation from spacious rooms to mezzanine-style loft suites and an exclusive villa. To assist with meeting our impeccable standards we are currently seeking a Full Time Assistant Housekeeping Manager. This position is focused on maintaining a high standard of presentation across our 5 star standard property, while assisting the Executive Housekeeper with the supervision of team members.

We value people who:

• Be their Best - You're authentic, inclusive and encourage others to bring their best selves to work.
• Make it happen - You thrive in a fast paced environment and can manage competing priorities.
• Customer Centric - You create exceptional customer experiences for our members and guests.
• Grow together - Developing others to achieve their full potential comes naturally to you.

Research shows that women are more likely to apply for a position if they meet 90% of the job criteria, whereas men will apply if they meet 60%. If you're interested in the position, meet some of the requirements and believe you can add value, please don't hesitate to contact our recruitment team on 4935 1200 for a confidential discussion.

You'll love working for us because:
The Wests Group Australia offer ongoing career development opportunities, mentoring and a dynamic, fun and friendly work environment. Work alongside our passionate and experienced team who truly enjoy what they do. Enjoy a range of benefits and across health and lifestyle including discounted meals, discounted Balance gym membership, special event tickets/invites, discounted accommodation rates for The Executive Inn, The Gateway Inn and our luxury Hotel, The Anchorage located in Port Stephens.

We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued, to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Some of your responsibilities will include:

• Provide direction and supervision to the Housekeeping team.
• Drive the productivity, motivation and development of the team
• Ensure company guidelines and work, health & safety practices are maintained
• Ensure room cleanliness standards exceed guest expectations
• Monitor labour costs and productivity output according to occupancy levels

This position will require availability across a 7 day roster between the hours of 8.30am and 2.30pm, as well as the ability to work 1 afternoon shift per week from 4pm-8pm.

We're excited about you if you:

* Have demonstrated experience in a similar role with commitment to service excellence.
* Lead by example and embraces the Wests values.
* Have demonstrated experience in mentoring and developing colleagues.
* Have strong emotional intelligence and the ability to get the best out of people through inspiration.
* Resolve conflict intelligently.